Accuracy of the Information We Hold
We want the information we obtain and use about customers to be accurate. If your service information or your personal contact information changes or you see an inaccuracy on your GilesTech bill, let us know so we can correct it.
2.) Security and Accountability
We have information systems that collect and store customer information in addition to systems that store our own business records. These systems have different types of security as appropriate for the information stored. GilesTech requires employees to keep customer information confidential and we hold them accountable for their actions.
3.) Disclosure of Information Outside GilesTech
As a general rule, GilesTech does not release customer account information to unaffiliated third parties without your permission unless we have a business relationship with those companies where the disclosure is appropriate. For example, we may hire outside companies as contractors or agents; or we might be engaged in a joint venture or partnership with a company. Upon occasion, GilesTech may decide to stop providing a service or may decide to sell or transfer parts of our business to unaffiliated companies. When this happens, we may provide confidential customer information to these companies so that they can offer you the same or similar services. In all of these situations, we provide information to these other companies only as needed to accomplish our business objectives and the companies are bound by requirements to keep GilesTech customers' information confidential.
4.) How online information GilesTech collects is used:
Generic Information -- To gauge the effectiveness of our websites, we do collect some non-individually-identifiable generic information about our visitors. Our Web servers automatically recognize a visitor's Internet service provider, the IP address, the domain name, the type of browser, and the operating system. And, also which pages are viewed on our sites, the Web page you were on when you link to our sites, how much time a visitor spends on each page and other information related to the operation and interaction of GilesTech websites. This information does not reveal a visitor's identity. We aggregate this information and use it to evaluate and improve our websites.
5.) Security of Your Information:
GilesTech has databases and systems that are maintained to reasonably secure all of GilesTech's commercial information, including information about customers. All credit card and bank account information you submit is encrypted through Secure Sockets Layer (SSL) software. We transmit the entire credit card number or bank information to the appropriate financial institution during processing.
If you have any questions regarding this Agreement or any of GilesTech Policies, you can call Customer Service @ 318-553-9713.